A great manager requires three things, according to Randall Doll, Lead Faculty of Leadership and Management. The first is having the ability to provide a crystal clear set of goals, priorities and duties for those they are responsible for. Secondly, one must attempt to create a healthy, conducive work environment for all team members to be successful within. Finally, a great manager spends time every day building relationships with those they are responsible for. He refers to this as “relationship capital.”
“When a manager is not achieving pre-determined levels of performance it is many times related to a lack of connection with those they oversee,” he says. “Employees know when a manager cares, and when they sense that, they will follow them to the ends of the earth.”
Doll would know. He’s spent his career in leadership and management roles. Even while completing his bachelor’s degree from Wichita State University, he was busy working full time as a fitness center manager.
“I didn’t have time to attend graduation,” he says. “It was several months before I was able to go in and get my diploma.”
For the past 30 years, Doll has been involved in private industry as either an owner or manager of businesses in retail, manufacturing, land management and commercial properties. By the age of 30 he held management positions in Fortune 500 companies, including PepsiCo Corporation/Pizza Hut, located in New York and Wichita. It was during that time that Doll realized the value of earning his master’s degree.
“I realized the Fortune 500 world was getting more competitive,” he says. “Increasing my skill set, education and experience base became critically important.”
As Doll worked toward earning his M.A. in Business & Management from Webster University, located in St. Louis, Missouri, which he completed in 1995, he developed an interest in teaching. His instructors not being academics but practitioners left a lasting impression on him.
“They would work full time in their chosen profession and then teach part time, delivering their real world experience alongside standard textbook instruction,” he said.
Deciding to follow in the footsteps of his mentors, since 2005 Doll has stayed busy teaching courses in the business and leadership curriculums at Professional Studies while owning Doll Real Estate, LLC and serving as President & CEO of Capital Partners Group LLC; the latter of which is a training & development firm that works with small to mid-size businesses. He also recently finished serving as a board member for the Kansas Department of Wildlife Parks & Tourism, a cabinet level agency appointed by the Governor. He currently serves on the national board of directors for American Ag Credit, which is the seventh largest agricultural lender in the nation, located in Santa Rosa, California. He even embarked on what he says was his biggest career risk when he successfully ran for the Butler County Commission, for which he served two terms from 1999 to 2007. All of his experiences, he says, give him the knowledge and "street cred" for teaching.
“I like teaching the graduate level courses in business as they allow me to bring in more of my business and political experiences to the classroom,” he says. “I think students appreciate and benefit from these real world applications.”
Doll plans to continue sharing his devotion for effective leadership and management in teaching courses such as BQM301, LEAD510 and BSAD490 where he believes he can train others to be successful leaders for the future. When he’s not working he enjoys spending time with his wife and daughters at their ranch outside Wichita where they garden, hike, raise free range chickens and oversee their farm and ranch operations.
Wichita, Kansas – The accreditation for Southwestern College’s RN to BSN program will be good for another 10 years.
The Commission on Collegiate Nursing Education (CCNE) accredited the nursing program in September 2014. After its on-site evaluation, the CCNE Board found the program met all four accreditation standards and there were no compliance concerns.
“Being recognized by CCNE as having an outstanding nursing program that is in compliance with all regulations is extremely important,” said Amber Pyatt, director of the RN to BSN program. “I am very happy to receive notification that our program was approved for another 10 years by CCNE. There is a lot of hard work and effort that is put in by all members of an institution for an accreditation site visit. It is reassuring to know that all of the hard work paid off in the end.”
The RN to BSN program offers flexible, six-week online classes to registered nurses looking to earn their Bachelor of Science in Nursing degree. Leaners can complete their degree in as few as 14 months.
Another on-site evaluation for accreditation will take place in the fall of 2024 by the Commission on Collegiate Nursing Education, One Dupont Cir., NW, Suite 530, Washington DC 20036, phone - 202-887-6791. http://www.aacn.nche.edu/ccne-accreditation.
There is not a mission at hand for many civilian companies, their main goal is to make a profit. There are many aspects to consider when doing your civilian job, one major one is how can you make this profitable for your company. Is what you are doing bringing in clients, is it making enough of a return on the investment, is it maintaining a good image for their customers.
Dress codes are different based on where you work, know what is expected, most places don’t have a uniform. Human resources departments will make the dress code policy available to you. There is no clear cut dressing standard when it comes to businesses. If you are unsure of what business casual standards are, take the time to do research to understand what that means.
Looking down on people for taking a break is not ok – breaks are a right, not a privilege. In some cases it is a policy to take a 15 minute break and a lunch at specified times. Take it! Not only is it good for you, it allows you time to socialize and build bonds with your co-workers.
Civilians are not clock watchers, not everyone cares if you don’t show up 15 minutes prior to your work day, or 15 minutes after. The old rule, if you aren’t 15 minutes early you are late does not apply to the civilian world.
You are not on duty 24/7, you are not obligated to check in or tell someone you’re going out of town on a long weekend, without using your vacation time. When you leave for the day your personal life is yours to have. You can drive 8 hours after work to make it to an event and drive right back. No permission needed. Leave work at work where you left it and enjoy the ability to move freely.
It your responsibility to adapt to your new surroundings, not for them to adapt to you.
Prepare for your Interview
Deciding to change careers can be a major hurdle. When you are leaving the military it can be even more trying. Many veterans have more than acceptable experience, but how do you decipher your skills to be marketable?
Seek out a mentor to assist you in preparing you for your interview - specifically someone who has already been through the transition process and found success. You can also seek out someone who does the hiring. This will afford you the opportunity to know what the interview process is like and what might be asked. Ask your mentor for a practice interview as well as an assessment of what they feel could use some work.
You will need to learn to describe your skills in a relevant fashion - avoid military jargon. Civilian managers will find it difficult to understand what skill sets you possess based on your resume alone. You need to be able to verbally communicate your skills in a way that is understandable. Utilize tools such as online translators to connect your military experience with civilian dialogue.
Do not focus solely on the main job you had while in the military. Avoid limiting your skills to being a mechanic on tanks for the past 20 years. Instead be general, saying you were a mechanic for 20 years. Include skills such as leadership, training, and programs such as government purchasing official and safety programs manager.
Understand the position and company you are interviewing for. Take the time to do some research about the company as well as the job you are interested in. Often times a company’s “about us” tab on their website offers information on what they do and what their viewpoints and philosophies are. This will help you decide if not only are you right for the company, but is the company right for you.
Focus on the specifics of the job requirement and skills. Allow yourself to target specific skills they are looking for while you are interviewing and market yourself on your abilities to meet those needs. Ask yourself, “What can I bring to the table?” and “What do I have to offer?”
Lastly, stay positive! It is not a guarantee that you will land every job you interview for. Even if you don’t land that specific job, you can be kept in mind for other positions you are better suited for. Human resource professionals often network and at times direct you to other opportunities as well as tell a peer they believe you would be a perfect fit for them.
Veterans often face an uncertainty when writing a resume. How exactly can they market themselves using the experiences that they possess? A civilian is less likely to have difficulty due to their outlook, vocabulary and previous qualified experiences. Servicemen or women need to take a few extra steps to translate the career they had in to an eye-catching resume that will win the attention of a civilian employer.
While challenging, interpreting a military resume into a civilian resume is far from impossible. If anyone is up for the challenge, it is certainly a veteran. The job market today is a challenge and highly competitive, however the experience that can be brought to the table from a veteran is highly desirable when marketed correctly. Here are some tips that will assist in the process and help you become a step up from your competition.
1. Be specific to the job in which you are applying
One of the main reasons applicants are passed up for positions is their wording on their resume. Each position will require slightly different job skills, so altering your resume to fit that job description is imperitive. It's important not to generalize the information to fit everything in. Tailor your resume to be a master of what is being sought after by potential employers.
Include a Career Objective at the beginning of your resume, indicating to employers who you are and what you have to offer. This is also a pronounced way to show what position you are interested in applying for. You will not stand out if you are using a blanket career objective.
2. Match You Skillset
Applying to jobs you are qualified for. You are only wasting time and energy by applying for ones out of reach. Focus your attention on jobs you stand a good chance at acquiring because of your experience and skills. For example, if your area of expertise is human resources, you will have a difficult time landing a mechanical job. Instead, search for jobs using keywords such as “human resources,' “HR," “workforce planning," and the like.
If you still have your heart set on mechanical positions, find a technical school near you and enroll. Education will help with you qualify for what your passion is.
3. Cut out military lingo
Remember most civilians do not speak military. Acronyms or specific knowledge of military applications will liikely be lost to the person reviewing your resume. If you do use an acronym in order to keep your resume at a certain length, make sure you type out the full title of the acronym first. Then you can shorten it with the acronym in a later sentence. This may come as a challenge, but translation will be needed from military specific language. Resumes containing a lot of military terminology will cause human resource managers to overlook quality skills because they do not understand it.
4. Sell Yourself
It's OK to brag here. No one knows you like you, so sell yourself! This is where you get to flaunt and even brag about accomplishments you have made, awards you have recieved ands skills you have mastered. But remember to make it easy for a civilian to understand, taking that extra step to translate military jargon. Also, add credentials by including military honors and any medals earnd as this is definitely be one area where civilians will not be able to compete with you. Display what you have to offer from your military skill by using HR-friendly words such as:
• Strategic Planning
• Performance Optimization
• Budget and Financing
• Corporate Administration
• World Class Organization
• Crisis Management
• Organizational Leadership
In many cases, having served in the military makes you a highly desired candidate. Critical thinking and problem solving skills are highly sought after skills. By complementing your military involvement with these skills you validate your titles, which is something that many civilian applicants will strive to do.
5. Proofread, proofread and proofread again
When writing your resume it is essential to check for grammar and spelling errors. It is not enough to simply run your resume through a spell check; it requires proofreading. One of the best things you can do is step away from your resume for half an hour and then go back to it. It's amazing how many typos or grammatical errors you can miss the first or even second time you proofread. Also, hand your resume to a friend. A second set of eyes can catch errors that might make the difference in you getting the job.
Let us know your thoughts on resume building for vets using the hashtag #SVAatSC or at our LinkedIn Group: https://www.linkedin.com/groups?mostRecent=&gid=6780973&trk=my_groups-tile-flipgrp
There are approximately 19,000 unemployed Veterans in the United States today. This leaves plenty of opportunities to hire a quality employee who is the perfect fit to make your team a success. Here is a look at some things to consider when hiring a veteran:
Exhibit proven leadership: From the beginning of a veteran’s career they are placed into leadership roles. Leadership roles that are continuously developed further education, training and on-the-job encounters.
Mission focused: Veterans are used to thinking of the mission at hand. Being able to stay focused makes veterans capable of meeting requirements in a professional and timely manner. Obstacles are easily maneuvered and overcome.
Great team players: Veterans have been taught to work within a team environment in any capacity whether it be a small role or as a leader. Individual efforts are what make the group successful. No matter the task, they are willing and able to take it on.
Excellent work ethic: Military personnel have an understanding of success. Success is dependent on the team in which they are part of. Because of hard work and dedication, veterans are able to take control of their own success and ensuring their promotion. By doing this it ensure the overall success of a company. This will carry over to their civilian career. Veterans are adaptable to new and changing work environments.
Possess wide range of education and training: Education and training are at the forefront of any military career. Veterans are taught new skills in many different areas with a focus on the newest technology. Veterans are taught leadership, management, operations and sales. Being able to evolve and learn new skills makes veterans eager to learn and adapt.
Great contributors: Veterans are used to being challenged. They are encouraged daily to be quick thinkers, precise, excellent decision making skills and to able take initiative. They also have the ability to give credit where credit is due to ensure team cohesiveness.
Previously passed background checks and security clearances: Over 90 percent of the military have already undergone extensive background checks and have various levels of security clearances. This saves corporations a great deal of time and money.
Willing to relocate: When leaving active duty, veterans are given paid relocation services. This can save employers money and ensure the employee will be able to relocate for the position. Veterans are also highly adaptable and willing to move to meet the job requirement.
If you have any questions, would like further information or would like to get involved, please contact us at SVA@SCKANS.EDU
Wichita, Kansas – Southwestern College’s Student Veterans Association has been formally accepted into the National Chapter of the Student Veterans of America.
The Student Veterans of America was formed as a result of veterans of the wars in Iraq and Afghanistan returning home to use their GI Bill® benefits and finding many campuses lacked peers that shared their experiences as well as suitable resources to assist them in reaching academic success. In order to provide these veterans with a better and more successful college experience, the Student Veterans of America was officially incorporated in 2008, serving as an umbrella for chapters around the country.
New in 2014, the Southwestern College Student Veterans Association was created with the vision of assisting veteran learners and their families with information and assistance to enhance their higher education experience. The SVA was officially accepted as a National Chapter of the Student Veterans of American in January 2015, making it easier to put its members in touch with programs that might aid them with employment opportunities, assist in accessing their GI Bill® and other benefits as well as provide them with scholarship information.
“This is an outstanding opportunity to be a part of a community of veterans with the goal of educating and offering job opportunities to veterans and their families,” said Nichole Ramirez, President of the Student Veterans Association at Southwestern College and veteran of the United States Air Force.
Whether currently working toward the completion of their undergraduate or graduate degrees at Southwestern or an alumni, veterans can join the SVA by visiting its LinkedIn page. Information will be posted there regarding upcoming events, updates and meetings in which they can participate in discussions pertaining to their college experience or efforts seeing post-college employment.