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Organizational Communication Organizational Communication Organizational Communication

Organizational Communication


Total Credit Hours: 15

Program Length: As little as 8 months

The Organizational Communication Certificate is designed for individuals interested in understanding the professional communication skills necessary for personal success in today’s busy work environment. Students will have the opportunity to develop professional and interpersonal communication skills in addition to examining the process of team communication and participation. The knowledge and practice of both individual and group communication will also include the use of technology tools to better prepare them to be successful in their organization. The use of technology tools will also be explored.

  • Complete certificate in as little as 8 months
  • No prerequisites
  • Transfer credits earned toward bachelor’s degrees at SC
  • Nonprofit, regionally accredited

Recently ranked for being one of the Top Accredited Online Colleges, Southwestern College offers quality online degrees to adult learners. With courses taught by expert faculty and access to a variety of student resources, SC learners are provided with the tools and flexibility needed to succeed in their education while preparing for professional advancement.

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Anyone interested in completing the Certificate in Organizational Communication may complete a Southwestern College Professional Studies Application for Admission. The five courses comprising the Organizational Communication Certificate can be completed in eight months or less with no prerequisites.

Individuals completing the Organizational Communication Certificate at Southwestern College may apply these credit hours as electives towards most bachelor degree programs offered by Southwestern College Professional Studies.

The Organizational Communication Certificate is offered in an Online format. Courses are delivered in six-week sessions to allow maximum flexibility for busy professionals.


BQM 325: Quality Through Effective Teams

Achieving quality outcomes is a cooperative effort and effective teamwork is an essential element for success. Learners explore the organization as a network of interactive teams with emphasis on their respective roles related to quality initiatives. Best practices and methods for organizing and developing empowered teams, measuring team progress, plotting and recognizing team accomplishments, resolving team performance concerns, and other team management practices are examined.

COM 301: Professional Communication

This course prepares learners to communicate effectively in business settings by helping them develop their written and oral communication skills. The course focuses on traditional and Web‐based forms of communication used in business today, including e‐mail, letters, memos, reports, proposals, and presentations. The course teaches learners to plan, write, and revise communications for a variety of audiences and in different mediums. It also teaches learners to communicate with greater clarity, economy of language, and vigor, as well as how to communicate professionally with employees, customers, and hiring managers. Learners will participate in interactive online activities and complete real‐world assessments that help them produce, evaluate, and improve their own written, oral, and multimedia communication skills.

COT 330: Microsoft Office Applications

Learners study and apply major functions and features associated with Microsoft Word, Excel, PowerPoint, Outlook, and OneNote. Learners examine how the various applications major components and tools work together, and explore how to configure and use them effectively.

OMGT320: Managing Group Dynamics

Learners in this course will examine individual and group behavior within the context of the organizational design and culture. Learners gain theoretical and practical knowledge for understanding topics such as motivation, leadership, management decision‐making, group process, and conflict resolution.

HRD 335: Understanding Personnel Characteristics and Group Dynamics

Individuals bring their unique personalities, strengths, and challenges to the workplace. Each of these characteristics influence the dynamics of the interactions between individuals and groups. Learners will explore the major personality assessments commonly used in the workplace and their individual and group applications. Through research and experience, learners will examine how individuals and groups can benefit by learning about personality traits.

*Please note there is limited financial aid eligibility for this certificate program, consult your admissions representative or academic success coach for further information.

Organizational Communication PDF


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