Wichita, Kansas - September 11th meant something to every American. For many adults it served as a wake-up call to make the most of life and accomplish unrealized dreams. For Lionel Santiago, who had previously served in the armed forces and was a member of the Orlando Police Department, it served as the catalyst for earning his master’s degree, which ultimately led to his teaching career.
“I vividly remember that day and instantly knew our world as we knew it was about to change,” he said. “I knew that our discipline was about to embark on a technological revolution driven by the realities of the 21st Century security environment. I wanted to not only be physically and mentally ready but also academically ready for the challenges ahead.”
Santiago’s career of service, however, began years before 9/11. A native of Puerto Rico, he moved to Florida at the age of 10. Upon graduating from high school he joined the United States Army where he served eight years as active duty and for the Florida National Guard. He also attended the University of Central Florida where he earned his B.A. with a double major in Political Science and Interpersonal Communication. His first job after earning his degree was as the director of operations for the Central Florida Sports Commission (CFSC), a non-profit government-funded sports marketing organization. But by 1999 he still felt unfulfilled.
“After my time in the Army and spending three years at the CFSC, I felt something was missing,” he said. “I wanted to continue to serve and make a difference.”
His brother, a deputy sheriff, set up a meeting between Santiago and his law enforcement academy coordinator, who also happened to be an Orlando Police Officer. Santiago made the decision to join the force – one he doesn’t regret.
“Our officers and civilians are top-notch professionals who care about their community,” he said. “They are selfless people who put their lives on the line every day. It is an honor to be among them.”
Since joining the department as a patrol officer, Santiago has since worn many hats. He’s worked in the bike unit, served as a property crimes detective, internal affairs investigator and currently serves as a police recruiter – a challenging job given current issues around the county involving police officers.
“Recent events have brought a sharp focus on the relationship between the community and law enforcement and rightfully so,” he said. “I think the solution starts with a frank discussion of the totality of the issues at hand and working together to build a better community.”
And while Santiago works his full-time job in law enforcement, he’s putting his master’s degree from American Military University to good use, teaching classes for the Criminal Justice, Security Administration and Security Management programs at Professional Studies. He says along with interacting with his learners he enjoys the many investments Southwestern College has made to better prepare Criminal Justice and Security Management learners.
“I am so proud of the investments the college had made like the Online Writing Center (OWC) and free access to the Homeland Security Digital Library (HSDL), which is the nation’s premier collection of documents related to homeland security policy, strategy and organizational management.
Now, 14 years after the dark days of 9/11, Santiago continues to serve not only the citizens of Orlando but the dynamic learners at Southwestern College. He currently teaches courses including CJUS300, SMGT424, MSA505 and MSA575. And while free time is considered a “precious commodity” to Santiago, he relishes the Florida weather with his wife and three children relaxing by the pool and camping.
Wichita, Kansas – All Southwestern College Professional Studies military learners planning on enrolling in Fall Session 2 classes have just a couple more weeks for tuition assistance approval.
The deadline for TA approval is September 28th for anyone planning on attending Fall Session 2 courses. Air Force member need to have TA approved 10 days prior to the start of class. It is recommended that Army learners get TA approved 4 days prior to the start of class through the GoArmyEd.Com portal. It is strong encouraged, however, that learners take care of TA approval as soon as possible to avoid delays.
Six Sigma was first introduced by Motorola in 1986 with a mission of improving the quality of processing by identifying and removing the causes of errors in the manufacturing industry. It uses a set of quality management methods and creates a special team of people within the company who are experts in Six Sigma methodology. These experts are ranked depending on their certification levels as either “white belt,” “yellow belt,” “green belt,” “black belt,” or “master black belt.” Those experts work on “projects,” which have a goal to produce significant improvements in a process. The two Six Sigma projects are DMAIC (define, measure, analyze, improve and control) in order to improve a current process or DMADV (define, measure, analyze, design, verify) in order to create a new process. As more projects are put into place together, organizations experience a nearly defect-free performance. Notable companies that claimed to have used Six Sigma include Boeing, Ford Motor Company, Dell & General Electric.
In recent years, Lean Manufacturing, a system of eliminating waste within a manufacturing system, has been combined with Six Sigma and labeled Lean Six Sigma in an effort to eliminate the eight types of waste: defects, overproduction, waiting, non-utilized talent, transportation, inventory, motion, extra-processing. These are abbreviated as “DOWNTIME.” Companies including 3M, ACME and Louisiana-Pacific Corp. have reported successful results from using Lean Six Sigma. Similar to Six Sigma, Lean Six Sigma uses the five phases of the DMAIC project as well as a belt certification system as listed in the charge below:
The inarguable positive impact Lean Six Sigma has had on the bottom lines of companies around the world has led to the usage of its methodologies being used by various industries.
Being a certified Lean Six Sigma expert will not only benefit your personal professional growth but that of your organization as well.
Certified Professionals Earn More
Just like earning your college degree, Lean Six Sigma certifications are not cheap or easy to attain and managers in the field know this. Having the drive to earn your certification will make you stand out from the crowd and showcase your dedication to improving the processes of the company in which you work. As you gain more understanding of the Lean Six Sigma process through your certification, you put yourself in the position of becoming a successful team member of a project management team. As you work to improve quality and consistency while eliminating waste, you will be seen as a crucial member of your group. Your success in areas such as time management, strategic planning and employee motivation will make you a more valuable employee and that can lead to better opportunities for promotions and increased salary.
Position Yourself as Leader of the Pack
It takes willingness to do every job and play every role to become a great leader. As you work your way up the ladder from your green belt to your black belt, you will learn to evaluate and clarify processes that will improve your company’s efficiency through Six Sigma and eliminate waste using Lean. You’ll go from having awareness of Lean Six Sigma methodologies to playing an active role on projects and finally being the leader of your team project with your black belt. As a full-time project leader, you’ll work to cut waste while safeguarding a quality product.
Bring Success to Your Business
Being certified means you have learned the proper application of Lean Six Sigma methodologies. With those in place your organization will turn a better product, which results in customer satisfaction. As you work to maintain a good, consistent product, it is most likely that your customers will remain loyal. The happier your customers are the better the chances they will tell other potential clientele, meaning more profit for your company and a better bottom line.
Another benefit Lean Six Sigma can bring to your organization is a happier workforce. Its methodologies bring employees together working toward a common goal. A happier workplace will inherently create a better product. As your better products get noticed by other companies it will lead to stronger partnerships. The chain reaction begins with you and your Lean Six Sigma certification.
We want to help you get Lean Six Sigma certified! Take our self-paced, online Lean Six Sigma Certification Prep Course and prepare for your yellow belt, green belt or black belt certification exam!
Do you dread reading “PHR®/SPHR® required” on jobs you are pursuing because you lack the credentials? It is human nature to ask ourselves if we really need a certification because of the commitment and investment of our time and money. The Professional Human Resources (PHR®) Certification and the Senior Professional Human Resource (SPHR®) Certification have been the proven standard for setting yourself apart from other professionals in the industry. We’ve compiled top reasons why as a Human Resource professional you should pursue attainment of your PHR® / SPHR® certification.
Certification Shows Level of Proficiency
The PHR®/SPHR® exams are centered around the “Body of Knowledge,” which focuses on the responsibilities and expertise of today’s HR professionals. Areas of focus are workforce planning and development, risk management, business management and strategy, human resource development, employee and labor relations and compensation and benefits. Having a certification shows your level of proficiency in the field.
PHR®/SPHR® Certified Professionals Earn More
According to Payscale.com, HR professionals in senior roles earn significantly more than someone that is not certified. The return on your investment for a preparatory course will pay for itself multiple times over.
Distinguish Yourself from the Pack
In addition to higher pay, your PHR®/SPHR® credentials move you to the top of the list of potential candidates to be looked at for a promotion or new position. Certified HR professionals are highly valued by leaders and viewed as being more self-motivated.
Perform Better on the Job
According to a study done in 2014 by the Human Resources Research Organization (HumRRO), those who are PHR®/SPHR® certified are more likely than uncertified professionals to exhibit better job performance, offer greater HR skill and show greater promise for future positions in the field.
Don’t go into your PHR/SPHR unprepared. Sign up for the upcoming Center for Corporate Learning seven-week preparation course that starts on September 12th. The course costs just $950 per person and classes are conveniently held on Saturdays at the Southwestern College Professionals Studies campus, located at 2040 S. Rock Rd. in Wichita. Position yourself for success while you learn from experts in the field with hands-on experience!
A great manager requires three things, according to Randall Doll, Lead Faculty of Leadership and Management. The first is having the ability to provide a crystal clear set of goals, priorities and duties for those they are responsible for. Secondly, one must attempt to create a healthy, conducive work environment for all team members to be successful within. Finally, a great manager spends time every day building relationships with those they are responsible for. He refers to this as “relationship capital.”
“When a manager is not achieving pre-determined levels of performance it is many times related to a lack of connection with those they oversee,” he says. “Employees know when a manager cares, and when they sense that, they will follow them to the ends of the earth.”
Doll would know. He’s spent his career in leadership and management roles. Even while completing his bachelor’s degree from Wichita State University, he was busy working full time as a fitness center manager.
“I didn’t have time to attend graduation,” he says. “It was several months before I was able to go in and get my diploma.”
For the past 30 years, Doll has been involved in private industry as either an owner or manager of businesses in retail, manufacturing, land management and commercial properties. By the age of 30 he held management positions in Fortune 500 companies, including PepsiCo Corporation/Pizza Hut, located in New York and Wichita. It was during that time that Doll realized the value of earning his master’s degree.
“I realized the Fortune 500 world was getting more competitive,” he says. “Increasing my skill set, education and experience base became critically important.”
As Doll worked toward earning his M.A. in Business & Management from Webster University, located in St. Louis, Missouri, which he completed in 1995, he developed an interest in teaching. His instructors not being academics but practitioners left a lasting impression on him.
“They would work full time in their chosen profession and then teach part time, delivering their real world experience alongside standard textbook instruction,” he said.
Deciding to follow in the footsteps of his mentors, since 2005 Doll has stayed busy teaching courses in the business and leadership curriculums at Professional Studies while owning Doll Real Estate, LLC and serving as President & CEO of Capital Partners Group LLC; the latter of which is a training & development firm that works with small to mid-size businesses. He also recently finished serving as a board member for the Kansas Department of Wildlife Parks & Tourism, a cabinet level agency appointed by the Governor. He currently serves on the national board of directors for American Ag Credit, which is the seventh largest agricultural lender in the nation, located in Santa Rosa, California. He even embarked on what he says was his biggest career risk when he successfully ran for the Butler County Commission, for which he served two terms from 1999 to 2007. All of his experiences, he says, give him the knowledge and "street cred" for teaching.
“I like teaching the graduate level courses in business as they allow me to bring in more of my business and political experiences to the classroom,” he says. “I think students appreciate and benefit from these real world applications.”
Doll plans to continue sharing his devotion for effective leadership and management in teaching courses such as BQM301, LEAD510 and BSAD490 where he believes he can train others to be successful leaders for the future. When he’s not working he enjoys spending time with his wife and daughters at their ranch outside Wichita where they garden, hike, raise free range chickens and oversee their farm and ranch operations.
Wichita, Kansas – Southwestern College Professional Studies military students planning on enrolling in classes for Fall Session 1, which starts on August 17th, 2015, have just a couple more weeks to have their tuition assistance approved.
Air Force member have until 10 days prior to the start of class to have their TA approved. It is recommended that Army members get approval by four days prior to the start of class through the GoArmyEd.com portal. However, students are highly encouraged to take care of TA approval as soon as possible in order to avoid any delays.
Any questions can be emailed to firstname.lastname@example.org or students can reach out to their academic success coach.
WICHITA, Kansas – The new Center for Corporate Learning, launched by Southwestern College, will offer its first course in September.
The course will consist of seven facilitated sessions where human resource professionals can prepare for their Professional in Human Resource (PHR®) or Senior Professional in Human Resource (SPHR®) certification exams. Both certifications, through the Human Resource Certification Institute (HRCI®), demonstrate that HR professionals have mastered best practices. All PHR®/SPHR® certified professionals are therefore better prepared for program implementation and tactical/logistical orientation at their organizations.
The Center for Corporate Learning (CCL) was established to embrace partnerships between Southwestern College and business and industry. Along with the PHR®/SPHR® examination prep course, CCL also offers quality training programs designed specifically for individual organizations.
The PHR®/SPHR® preparatory course will focus on the Bodies of Knowledge, the foundation of the Human Resource Certification Institute (HRCI™) exam. They include business and management strategy, workforce planning and employment, human resource development, compensation and benefits, employee and labor relations and risk management. The preparatory course benefits small business owners, managers with HR responsibilities and those wishing to increase their HR knowledge base.
The seven-week course, which will be taught by local, experienced professionals, runs from September 12th through October 24th. The classes are conveniently held on Saturdays from 8:30 a.m. to 3 p.m. at the Southwestern College Professional Studies campus at 2040 S. Rock Rd. in Wichita. The cost is just $950 per person and includes printed and online materials. Those interested in registering can visit https://secure.jotformpro.com/SouthwesternCollege/cclregistration.
Wichita, Kansas – Southwestern College students, alumni, faculty and staff are invited to take part in a book talk by Jeff Barnes, affiliate faculty member and author of The Wisdom of Walt: Leadership Lessons from the Happiest Place on Earth.
Barnes will discuss how we can use stories to better our businesses and challenge ourselves to live a great story. His talk will begin at 6 p.m. on Monday, July 13th at the Southwestern College Professional Studies campus located at 2040 S. Rock Rd. in Wichita.
Those unable to attend in person can join via Blackboard Collaborate.
WICHITA, Kansas – Organizations and businesses in Wichita and surrounding areas will have the opportunity to receive customized training courses for their employees through the new Center for Corporate Learning being launched by Southwestern College
The Center for Corporate Learning (CCL) was created to embrace partnerships between Southwestern College and business and industry by offering quality training specific to the needs of those organizations. Training services offered through CCL range from supervisory training, group dynamics and team building, project management and leadership development to name a few. All training services are specifically designed for the unique needs of the business receiving training and are taught by experienced professionals.
“As industries are becoming more competitive, organizations will find that investing in talent development will give them an edge,” said Denise Sherman, Director of the Center for Corporate Learning. “The Center for Corporate Learning is positioned to support their talent development through customized training offerings.”
Along with tailored training courses, CCL will offer industry certification preparatory courses beginning in fall 2015. The first will be a seven-week PHR/SPHR certification preparatory course for human resource professionals beginning in September. Others offered at a later date will include project management and six sigma for operations professionals as well as contract acquisition and management training.
Training courses through CCL can be taught onsite at a customer’s location, online or at the Southwestern College Professional Studies campus in east Wichita.
WICHITA, Kansas – Southwestern College Professional Studies in Wichita, Kansas and American Business and Technology University have announced the signing of an articulation agreement that will make for the easy transition of credits for ABTU students wishing to further their education at Southwestern College.
Students who have either earned their A.O.S, A.A., A.S. or A.A.S. degrees at ABTU, or are within six credit hours of completion, will be eligible to apply to Southwestern College’s bachelor’s degree programs. Graduates with B.A.S. degrees from ABTU are eligible to enter any of Southwestern College’s master’s degree programs.
Southwestern College allows for the transfer of up to 64 credit hours to prevent learners from losing credits or repeating courses already completed. The articulation agreement will also provide a gateway for active and inactive military members to easily transition into earning their bachelor’s degree.
“We are excited to provide a bridge for their students to continue their education and we look forward to working with them for many years to come,” said John Hudson, director of Educational Partnerships at Southwestern College.
Located in east Wichita near McConnell Air Force Base, Southwestern College Professional Studies provides flexibility with six-week, online courses that allow students to balance time between work and their families while they further their education. Southwestern College offers 16 undergraduate and nine graduate degree programs.