Southwestern College, a Kansas -based Institution, Launches BlackBeltHelp's After Hours IT Help Desk Support | Southwestern College Professional Studies

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Southwestern College, a Kansas -based Institution, Launches BlackBeltHelp's After Hours IT Help Desk Support

Southwestern College, a Kansas -based Institution, Launches BlackBeltHelp's After Hours IT Help Desk Support

Southwestern College has launched BlackBeltHelp’s After Hours IT Help Desk Support to provide IT support when on-campus staff is out for the night, weekend or holiday.
The BlackBeltHelp After Hours IT Help Desk Support will provide IT support agents as an extension to the Southwestern College on-campus staff during hours when they are typically limited or unavailable.
Support and advice will be accessible for the same problems resolved by the Southwestern College daytime staff,  including:

  • Login Problem
  • LMS: Blackboard 9
  • ERP/SIS: Power Campus (login assistance only)
  • Email: Outlook / Exchange 
  • Network
  • Microsoft Office
  • Microsoft Windows
  • Mac OSX
  • Printing
  • General desktop application support
  • Basic smartphone support
  • Basic Antivirus support

"We are pleased to provide Southwestern College with a cost-effective service for After Hours IT Help Desk support,” said Anjli Jain, Executive Director of the CampusEAI Consortium. "This IT Help Desk Support will provide students, faculty and staff with a place to turn to with problems, no matter when their issues arise."

For further information, please contact Ron Bhalla at ron_bhalla@blackbelthelp.com or visit the blackbeltHelp  website www.blackbelthelp.com.

Southwestern College students can call the direct number for BlackBeltHelp at 844-229-0192.