CTCOLLAB: Troubleshooting Cisco IP Telephony and Video Online Training Course | Southwestern College Professional Studies

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CTCOLLAB: Troubleshooting Cisco IP Telephony and Video Online Training Course

Cisco CCNP Collaboration: CTCOLLAB

Course Overview

The Cisco CCNP Collaboration: CTCOLLAB online training course will prepare students with the necessary knowledge and skills for troubleshooting Cisco Unified Communication Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. This course will help students prepare for the CCNP Collaboration Certification. In some cases if you are working to attain your CCNP Voice certification you are able to apply completed CCNP Voice exams towards a CCNP Collaboration certification, but not all exams within the CCNP Voice track will be accepted. For complete information on the status of CCNP Voice exams within the CCNP Collaboration certification, visit the CCNP Collaboration Exam Migration Tool. Exam Number: 300-080 CTCOLLAB

Skills Learned

  • Troubleshooting methodology, triage, resources, tools and fixes at the integrated system or solution level
  • Troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway
  • Troubleshooting issues with Call Setup
  • Troubleshooting issues with ILS
  • Troubleshooting issues with Cisco Unified Communications Manager Mobility Features
  • Troubleshooting issues with Cisco TelePresence Management Suite
  • Troubleshooting issues with Voice Quatlity and Media Resources

Who Should Attend This Course

  • Field Engineers
  • Help Desks
  • Sales Engineers
  • Systems Engineers
  • System Administrators Channel Partners/Resellers

Prerequisites

  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment

Course Outline

  • Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
  • Module 2: Cisco Unified Communications Manager Troubleshooting
  • Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
  • Module 4: Call Setup Issues
  • Module 5: ILS and GDPR Issues
  • Module 6: Cisco Unified Communications Manager Mobility Features
  • Module 7: Cisco TelePresence Management Suite Issues
  • Module 8: Voice Quality and Media Resources Issues

Hands-On Labs

  • Lab 1: Troubleshooting Endpoint Registration
  • Lab 2: Troubleshooting Call Setup
  • Lab 3: Troubleshooting Media Resources
  • Lab 4: Troubleshooting Call Quality
  • Lab 5: Troubleshooting Video Connecting

Cost

  • Virtual Live Online Classroom: $1,990.00
  • Virtual Recorded Online Classroom: $1,990.00

Contact us for group and bundle pricing